Privacy Policy for ELM Distribution

Last updated: 12/01/2023

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ELM Distribution is a trading name of CLB Trading LTD

At ELM Distribution, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services and website.

Information We Collect

We may collect and process the following types of personal information:

1. Contact Information: Including but not limited to your name, email address, phone number, and postal address.

2. Business Information: Such as your business name, registration details, and business address.

3. Transaction Data: Details about the products or services you have purchased from us.

4. Communication Data: Information you provide when you contact us or when we contact you, such as email correspondence, chat messages, and phone calls.

5. Website Usage Information: Information about how you use our website, including your IP address, browser type, pages viewed, and device information.

How We Use Your Information

We use your personal information for the following purposes:

1. To provide you with our services, including processing orders, managing accounts, and facilitating communication.

2. To improve our products and services, including analysing website usage patterns and customer feedback.

3. To communicate with you, including sending updates, promotional offers, and important information related to our services.

4. To meet our legal and regulatory obligations.

Disclosure of Your Information

We may share your personal information with:

1. Service providers who assist us in running our business, including payment processors, logistics partners, and IT service providers.

2. Government authorities or law enforcement agencies if required by law or to protect our rights, privacy, safety, or property.

Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it.

Your Rights

You have the following rights regarding your personal information:

1. The right to access your personal information.

2. The right to correct inaccuracies in your personal information.

3. The right to request the deletion of your personal information.

4. The right to object to the processing of your personal information.

5. The right to request the transfer of your personal information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us via the Contact Us page

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.